COLORS OF
PRODUCTS ON-LINE
Please note that every effort is made to match colors shown on our website
with actual product colors, unfortunately variances occur on individual
computer screens.
DELIVERY
Products are sent USPS Priority Mail. Products will be shipped within
3 business days of your order.
EXCHANGE
Unfortunately we are unable to offer exchange of goods at the present
time.
MAILING LIST
- NEWSLETTER SUBSCRIPTION
H-Republik sends special promotions, information on new products, and
beauty tips via e-mail. Your e-mail address and personal information will
never be sold to a third party. The subscription is free and can be canceled
at any time. Please read more about privacy policies
ORDERING ON-LINE
After you have entered your purchase details and credit card details and
clicked "ADD to CART" your order begins to process and online
changes cannot be made to your order. To change or cancel your order prior
to shipment, please email info@hrepublik.com.
PAYMENTS
& SECURITY
We accept payment via credit card (Paypal/Visa/ Master card/Bankcard ONLY)
. Our site is secured by a 128-bit SSL Certificate thereby offering a
very high level of encryption for security. This means you can rest assured
that communications between your browser and this site's web servers are
private and secure.
PRODUCT AVAILABILITY
Occasionally a product may be unavailable – we will be happy to
contact you via email when it is back in stock.
RETURNS
We hope that you are thrilled with your purchase from H-Republik. However,
if for any reason you are not completely satisfied we are happy to offer
a refund or replacement on all goods returned to us within 7 days of your
receipt of goods.
Please follow the information
provided to return goods to
H-Republik: Please email
our customer service department quoting your order number at info@hrepublik.com
to obtain a returns authorization number (RAN). When you have received
your RAN, please enter it into the space provided on the returns form
included in the documentation that will be emailed to you. You also need
to indicate on this form whether you would like a refund or replacement
of warranty goods. Please remember that in order for the return to be
processed you must ensure that the completed form is included with your
return package and that the goods are wrapped securely in the same outer
packaging in which you received them. Please return your package by registered
mail and ensure that you keep your receipt as proof of postage.
All returned goods will be
examined upon receipt as for reasons of hygiene we are unable to offer
refunds or replacements on any opened or used goods. We will process your
return as quickly as possible and will notify you by email once your refund
or replacement has been processed. During busy periods, please allow a
maximum of 30 working days for your refund or replacement to be processed.
Your payment for the goods will be refunded by
H-Republik as soon as possible by the original payment method, no later
than 30 working days after we have received the goods. Please note that
delivery charges are not refunded.
TECHNICAL
PROBLEMS
If you experience any technical problems with your shopping bag or checkout
process during your shopping experience, please contact info@hrepublik.com.